For pharma organizations, Conversa helps to increase clinical trial participant engagement and retention, encourages medication adherence, provide patient support, and … It enables Conversa’s clients to set parameters around the communication flows in order to escalate the issue to staff and the emergency services. Conversa is healthcare's leader in delivering clinically-intelligent patient engagement at scale. Conversa’s significant performance has demonstrated value for its clients and has attracted significant support from a syndicate of top healthcare investors such as Northwell Health, Triple Tree, Allscripts, and Epic Ventures,” noted Koustav. Conversa Health has rolled out a suite of COVID-19 programs developed with clinicians and CDC guidance to help hospitals and health systems manage the outbreak: COVID-19 Screener & Triage, COVID-19 Lab Results, COVID-19 QuarantineChecks, and COVID-19 Employee HealthScreener. }, New York, NYResearch Triangle Park, NCSan Francisco, CA, Contact us } The award recognizes the high market acceptance potential of the recipient’s technology. About Conversa Health (conversahealth.com) Founded in 2013 by a team of technologists and healthcare professionals who are passionate about transforming the health care conversation through personalized patient engagement services, Conversa is privately held and based in San Francisco. In fact, it has a library of more than 500 conversation programs addressing conditions such as asthma, chronic obstructive pulmonary disease, and hypertension; this branching logic and structured data helps it present an easy-to-use client interface. Conversa Health is a personalized patient engagement service that helps care providers educate and empower their patients between visits. “Conversa utilizes several data sources, including patient’s wellness applications, biometric wearables, and EMRs, in addition to previous chat responses to automatically optimize the clinically-intelligent conversations. The cloud-based Conversa Conversation Platform (CCP) allows healthcare organizations to offer mobile-enabled personalized digital conversation experiences across their patient populations at scale. Read more about this market leading technology", These automated conversations help patients and care teams communicate around diverse health experiences such as post-discharge, pre-and post-surgery, and even lifestyle health coaching. The company […] Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. #container{ In order to meet the objectives of value-based care and improve patient engagement and retention, the industry has begun embracing automated patient engagement technology. height:100%; Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry. Last year, Conversa received the industry’s top Patient Engagement Solutions Award for effectively filling the gaps in traditional care. width:67%; "publisher": "https://conversahealth.com/", /*margin-top:-51%;*/ text-align:justify; “Conversa is enabling Northwell to use innovative, scalable technology to improve care coordination, patient satisfaction, and ongoing patient relationship management resulting in the improved well-being of our customers while also reducing costs,” explains Joe Schulman, SVP Population Health Business Transformation, Northwell Health. With the increasing trend among patients to be active participants in their care, Northwell Health needed a solution that could help to extend the care team’s capabilities and personalize a patient’s journey more effectively. Conversa, a leader in automated personalized patient engagement, today announced a new offering for businesses and other organizations: COVID-19 Employee HealthCheck™.As businesses plan to get back to work, they need to create a safe environment for returning employees and visitors. All Rights Reserved | Terms of Agreement | Privacy Policy. Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. SANTA CLARA, California, Sept. 18, 2018 /PRNewswire/ -- Conversa's Advanced Automated Patient Engagement Platform Earns Industry Leadership Recognition from Frost & Sullivan "url": "https://conversahealth.com/frostaward/", Being a purpose-built conversational AI platform for care management and population health use cases, Conversa streamlines the patient’s overall health journey to offer integration into the patient record to create profile-driven chats. Conversa, a leader in automated personalized patient engagement, today announced a new offering for businesses and other organizations: ™. Additionally, Conversa uniquely employs a proven motivational psychology methodology, wherein self-determination and superior patient-generated health data (PGHD) integration supports personalized conversational experiences and spurs patient engagement. “Overall, Conversa’s proven outcomes, ease-of-use, and visionary innovation have resulted in best-in-class patient engagement, remote in-home monitoring, and significant clinical and financial outcomes for its clients, catapulting the company into the market leadership position.”, “We’re very honored to be featured in this market report and receive this prestigious award from Frost and Sullivan, one the industry’s top research organizations,” said West Shell III, Conversa’s CEO and co-founder. }, Unleashing the Power of Effective Patient Engagement. Using Conversa, providers receive unprecedented patient health insights in real-time, which allows for the informed allocation of resources and ongoing … "dateModified": "2018-09-18", Screening people to identify those who may be infected with coronavirus is an important part of any … By delivering insightful, personalized patient care management efficiently at scale, Conversa has gained huge market traction. More info, .left{ Conversa is Northwell's core patient engagement partner across the system (the largest health system in New York State). Due to its consumer-centric platform, unparalleled efficacy, and thought leadership, Conversa has been adopted by many innovative health institutes such as Northwell Health, Atrium Health, University Hospitals, and other healthcare organizations. Additionally, the team reported a high rate of sustained patient engagement (85% regularly used Conversa’s platform). Conversa’s company vision is to provide each person in the world with a personalized automated virtual health ally that helps guide them to better health. Conversa works with leading healthcare stakeholders including providers, payers, pharmaceutical industry leaders, electronic health record (EHR) companies, and telemedicine providers. "additionalType": "http://www.productontology.org/id/Health_care", The feature works by using longitudinal patient data to trigger automated conversation based … Conversa leads market powering a continuous, collaborative, and efficient provider-patient relationship. Patient engagement technology has become commonplace in the healthcare place through the ubiquitous patient adoption of computers, smartphones, and mobile tablets, the report noted. Conversa’s structured approach further ensures high data integrity and minimizes escalations. Patients averaged 15 chats during a 90-day program (above average for episodic care engagement rates), with 94% of patients said they were satisfied with the virtual health experience. "@type": "Organization", Conversa’s Conversation Platform aims to help healthcare organizations with patient engagement and population health initiatives through automated conversations via text message. The company’s primary customers include healthcare providers, pharmaceuticals, payers, and technology companies. “Conversa is delivering better patient access and virtual care with its profile-driven, automated health conversations. "keywords": "Conversa's Advanced Automated Patient Engagement Platform Earns Industry Leadership Recognition from Frost & Sullivan", In addition, both providers and patients need better communication around management of chronic conditions, medication schedules, patient education, and pre/post-surgery support. Moreover, the company optimizes patient engagement, care team satisfaction, and clinical and financial outcomes with its proven solution that provides targeted patient outreach, coordinated care management, and continuous patient care, Top 10 Population Health Management Solution Companies - 2019. “Along with this industry leadership award, our growing client base is evidence that Conversa’s proven solution is standing out from the crowd as we help our clients monitor and manage patient populations at scale more efficiently than they ever have before.”. { The cloud-based Conversa Conversation Platform (CCP) offers mobile-enabled and automated, personalized digital conversations that help patients and care teams communicate around health experiences including post-discharge, pre- and post-surgery, and even lifestyle health coaching. As Healthcare’s Conversation Platform, Conversa provides an easy and meaningful way for care teams and patients to communicate. Conversa is poised for growth and adoption, by provider customers, health IT partners, pharma, and payer groups. However, if you would like to share the information in this article, you may use the link below: population-health-management.healthcaretechoutlook.com/vendor/conversa-health-how-conversa-helped-northwell-health-improve-patient-engagement-cid-1177-mid-110.html, West Shell III, Co-Founder, CEO & Chairman, Conversa Health, West Shell III, Co-Founder, CEO & Chairman, The company enables healthcare providers to offer clinically-intelligent conversations and deliver smart and automated patient engagement and experiences. Moreover, the company optimizes patient engagement, care team satisfaction, and clinical and financial outcomes with its proven solution that provides targeted patient outreach, coordinated care management, and continuous patient care. As businesses plan to get back to work, they need to create a safe environment for returning employees and visitors. The company deploys diagnosis-specific modules that allow care providers to keep patients on track in their recovery and educate them on preventive care behaviors. Northwell partnered with Conversa Health to deliver against the “Quadruple Aim”—revolving around reducing costs, improving clinical outcomes, enhancing the patient experience, and strengthening clinician experience. height:100%; Conversa’s Approach and Solution Delivery. Being a purpose-built conversational AI platform for care management and population health use cases, Conversa streamlines the patient’s overall health journey to offer integration into the patient record to create profile-driven chats. Northwell Health teams up with Conversa for AI patient engagement chatbot (888) 321-DOCS Our representatives are available to schedule your appointment on weekdays from 8am to 8pm and weekends from 9am to 5pm. Based on its positive results, Northwell is further expanding the use of Conversa in areas including emergency department, radiation oncology, surgery, community health, department of medicine, research, and marketing/patient experience. The Health Chats have extended the care conversation and increased the number of clinical touch points outside the hospital and doctor’s office by automating personalized health messaging between care teams and patients. Their cloud-based technology enhances care management and clinical understanding through deep integration with more than 400 biometric devices as well as patients’ electronic health records (EHRs),” said Koustav Chatterjee, Industry Analyst, Frost and Sullivan. With an extensive conversation library of over 1000 intelligent programs, including chronic obstructive pulmonary disease, congestive heart failure, diabetes, hypertension, and others, Conversa’s platform helps healthcare providers receive data in real-time. "description": "Frost & Sullivan recognized Conversa Health for filling the gaps in traditional care through our Conversation Platform. “Its secure and reliable conversational AI technology easily syncs with a patient portal, EHR, or client app and captures actionable data through chats that are sophisticated, empathetic, and easy to analyze.”. By Elizabeth Hayes – Staff Reporter, Portland Business Journal margin-left:2px; height:100%; } West Shell III, Co-Founder, CEO & Chairman, Description For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector, and the investment community. Enthralling Journey of Conversa. We last heard from the company when it announced a partnership with Healthgrades to create an AI-powered chatbot. Management Digital patient engagement moves the healthcare industry one step closer to what consumers expect from the businesses they interact with: personalized and interactive communication when and where they need it. Moreover, the company optimizes patient engagement, care team satisfaction, and clinical and financial outcomes with its proven solution that provides targeted patient outreach, coordinated care management, and continuous patient care. “Conversa is delivering better patient access and virtual care with its profile-driven, automated health conversations. Moreover, the company optimizes patient engagement, care team satisfaction, and clinical and financial outcomes with its proven solution that provides targeted patient outreach, coordinated care management, and continuous patient care. Northwell Health Chats enabled a whole new level of population management by engaging patients in their care. Their structured approach further ensures high data integrity and minimizes escalations. { "@context": "http://schema.org", By clicking any link on this page you are giving your consent for us to set cookies. margin-left: 480px; Northwell Health teams up with Conversa for AI patient engagement chatbot Called Northwell Health Chats, the service leverages Conversa's conversational AI … SANTA CLARA, Calif. — September 18, 2018 — Based on its recent analysis of the North American patient engagement solutions market, Frost & Sullivan recognizes Conversa Health (Conversa) with the 2018 North American Technology Leadership Award for filling the gaps in traditional care through its automated, artificial intelligence (AI)-based Conversa Conversation PlatformTM. Health IT, Hospitals. The tool helps screen individuals to … The Company leverages numerous data sources (biometric wearables, patient wellness applications, a patient’s electronic medical record, etc.) Conversa's patient engagement solution expands our virtual care and communication to help us meet the needs of our isolated and quarantined patients in an empathetic and efficient way." The company enables healthcare providers to offer clinically-intelligent conversations and deliver smart and automated patient engagement and experiences. This consumer-centric platform optimizes patient engagement, care team satisfaction, and clinical and financial outcomes through targeted patient outreach and coordinated care management. Conversa, a leader in automated personalized patient engagement, today announced a new offering for businesses and other organizations: COVID-19 Employee HealthCheck™. Connect@ConversaHealth.com, Copyright ©2020 Conversa Health. "datePublished": "2018-09-18", Leveraging the same, Northwell launched the Northwell Health Chats (powered by Conversa). With our CRM-enabled engagement (call) center, we create a one-touch experience for healthcare consumers while driving growth for the health system. This IDC Innovators study profiles: Clarify Health, Conversa Health, Get Real Health, mPulse Mobile, and Vivify Health. "author": { Conversa’s secure and reliable conversational AI technology easily syncs with a patient portal, EHR, or any client’s application. Using Conversa, providers receive unprecedented patient health insights in real-time, which allows for the informed allocation of resources and ongoing adjustments to care and treatment plans. This allows caregivers to offer educational content and insights to foster an understanding of disease processes and reduce patient anxiety. Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products but also enables the development of new products and applications. Northwell Health Chats empowered the patients to connect, communicate, and collaborate with their care team, while their clinicians closely monitor the patient’s evolving needs. "@type": "Blog", This consumer-centric platform optimizes patient engagement, care team satisfaction, and clinical and financial outcomes through targeted patient outreach and coordinated care management. Conversa Health, a Portland, Oregon-based startup that provides a virtual care and communication platform for personalized healthcare, is among these startups. Northwell reported that 70 percent of the enrolled patients engage with the platform, with an 85 percent conversation completion rate, and 98 percent of the patients stated that the chats helped manage their care. The company’s consumer-centric platform, proven outcomes, unparalleled efficacy along with the thought leadership result in best-in-class PHM, significant ROI improvements, and optimized clinical outcomes—make it a leader to watch in the digital health sector. "dateCreated": "2018-09-18", Data-driven automation enables better communication, resulting in the high-performing health system, and better clinical outcomes—around chronic condition management, cost-effective primary care, medication adherence, and patient education. About Conversa Health Conversa is a leader in automated, personalized patient engagement at scale. Conversa is a leader in automated, personalized patient engagement at scale. width:67%; } "genre": "http://vocab.getty.edu/aat/300006653", As businesses plan to get back to work, they need to create a safe environment for returning employees and visitors. Perfectly poised to address these concerns was Conversa Health—one of the leading patient relationship management solution providers. float:left; Using technology to automate patient engagement and enable relationship management outside of a doctor’s office is a vital element in transforming healthcare. Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Healthcare Tech Outlook, I agree We use cookies on this website to enhance your user experience. Conversa, an automated, personalized patient engagement provider, released its COVID-19 Employee HealthCheck tool on Wednesday. In addition, the solution delivers a gamification feature to interact with patients, and providers can even adjust the literacy level and language according to their patient’s needs. Northwell plans to roll out their Health Chats across the enterprise to monitor care adherence, reduce the cost of care, and help to meet patient satisfaction measures. Co-leading the round are Builders VC and Northwell Ventures, the corporate venture arm Clients use Conversa in a range of applications including chronic condition management, pre- and post-surgery, medication adherence, patient acquisition/retention and lifestyle health coaching. "name": "Conversa's Advanced Automated Patient Engagement Platform Earns Industry Leadership Recognition from Frost & Sullivan", “Conversa’s primary customers include healthcare systems, pharmaceuticals, payers, and technology companies. .right With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables organizations to effectively manage patients with chronic conditions, post-hospital discharge, perioperative care, medication adherence, and more. Conversa Health has developed a patient-engagement tool that keeps patients on track and frees up valuable time for clinicians. It optimizes patient engagement, care team satisfaction, and clinical and financial outcomes through targeted patient outreach and coordinated care management. 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